Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :Key Responsibilities : A: Design, configure, analyze, monitor, install, administer, maintain, and troubleshoot network systems using SolarWinds B: Create, customize and maintain SolarWinds dashboards and fine tune alerts
Technical Experience : A: Experience in developing and implementing custom SolarWinds dashboards and alerts to meet requirements of client and support teams B: Experience in Fine-tuning of SolarWinds alerts C: Detect, diagnose and resolve network performance and outages using SolarWinds D: Background on different networking protocols E: Can Implement different SolarWinds Modules and gather requirements from stakeholders
Professional Attributes : A: Good communication skills
Educational Qualification : BE/MCA/Equivalent
15 years of full time education
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