Job Role
Role: Head of Delivery
Openings: 1
Level: President
Engagement: Full-time
Experience: 15-20 years
Location: Pune/Delhi/Bangalore/Mumbai
Work Mode: Hybrid (Remote+Office)
About Haqdarshak
Haqdarshak – Where Every Citizen Matters
Did you know that the Indian Government spends about 400 billion USD on social welfare and security schemes every year? In spite of this, there are 124 million people living below the poverty line and 400 million more working in the unorganized sector with no formal entitlements. This is the problem that we are trying to solve through assisted tech and last mile connectivity.
We feel both humble and proud that in the last 7 years we have channelized over INR 900 crores of benefit to more than 2.5 million citizens and over 20000 micro businesses across 22 states in the country. And in the process we have trained over 25000 women entrepreneurs who earn a livelihood because they are trained on our products and processes. Proud because this is no mean achievement and humble because there is just so much more to do.
Why Haqdarshak
If you are a go-getter, Haqdarshak will be a very important milestone in your career and here’s why. We stand for
– Impact at scale
– Ambitious targets for the next 5 years
– Young, dynamic, empowered teams
– Intrapreneurial freedom
Seeking a Challenge
We are looking to hire an experienced Head of Delivery with strong leadership skills and the ability to approach business operations from a creative and practical point of view. With your experience and talent, you’ll be able to lead our team of professionals to be efficient, productive, and effective. Our field operations focus on service delivery for our clients who are corporates, philanthropies, NGOs and other civil society organizations.
Location : Delhi NCR, Pune or Mumbai, Bangalore
Your Core Role
As Head of Delivery, you will
– Collaborate with the CEO and CXOs in setting and driving organizational vision, operational strategy, and hiring needs
– Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management and annual operating plan
– Oversee company operations and employee productivity, build a highly inclusive culture where team members thrive and organizational outcomes are met
– Assess and implement improved processes and new technologies, and collaborate with management regarding the implementation of these improvements.
– Evaluate performance by analyzing data and metrics and establish corrective measures where needed
– Manage budgets, capital investment and expenses to ensure that the company achieves targets on growth, profitability and customer metrics
– Manage relationships with partners/vendors
– Maintain and build trusted relationships with key customers, clients, partners, and stakeholders
Skills set and Attitude
– Proven experience/ track record as Head of Operations/Delivery or in a similar role in the development sector
– Understanding of business functions such as HR, Finance, marketing, etc.
– Working knowledge of data analysis and performance/operation metrics
– Exceptional organizational and leadership abilities
– Excellent interpersonal and communication skills
– Competence in decision-making and problem-solving
– Readiness to travel extensively
– MBA or Masters in a related discipline
Other Things to Expect
We are a social enterprise and value our people as much as we value the impact we create. Our compensation structures are competitive in the social start-up space and could include equity depending on position and fit. If you believe work culture, freedom, growth, personal and professional development and teams that you work with are equally important if not more, we should talk.
Salary Bandwidth
22L to 30L per annum
How to Apply
Drop us your resume to team@haqdarshak.com
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