HDFC Bank Limited Looking For Relationship Manager at Jalandhar, Punjab, Full Time

Job description

Job Name PA (Business Unit) : Relationship Manager Retail Agri

Job Title :(Job Name) Relationship Manager

Business Unit (PA) : Retail Agri

Team : (Sub team in the PA) : Agri Sales Team

Reports to (job) : Cluster Head / Circle Head

Location of role : Pan India

Job Fn : Sales

Role Type: Individual Contributor

No of direct reportees : NIL

Travel Required: Extensive (commute to source / service portfolio)

Job Band Range : E1 E4

Job Purpose:

Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector.

Job Responsibilities (JR) : 6 – 8 Areas Actionable (4-6)

• Sourcing and Business Generation • Business scoping of geographical market for farming and rural community

• Sourcing proposals from individual farmers / Co-operative societies / Rural Mandis & Markets /Kissan Clubs / Farmer Producer Organizations etc.

• Conducting marketing activities for generating new business

• Work on productivity benchmarks

• Market Update and Change in Product • To keep an update with respect to market

/ Processes requirement, competition and customer banking behavior.

• To understand the changing dynamics in the market and propose amendments in various product offerings.

• To keep abreast of changes in State Government laws and policies.

• Relationship Building and Maintenance • To liaison with new and existing customers for relationships.

• To be in touch with agro centers /rural mandis /Rural markets / Kisan clubs for maintaining and deepening existing relationships.

• To coordinate with Remedial team for NPA cases and work towards recovery of the same

• To coordinate with the local Operations team for disbursement

· • Liaise with RBB team for activation of branches for KGC business & for providing best services to customers

· • To liaise with Business Correspondents (BC’s) for new & existing customer relationships

· • Others Any other task assigned by seniors from time to time.

· Educational Qualifications Key Skills

· • Graduation (preferably Agri Business)

· • Post-Graduation MBA (preferably Agri

· Business) • Sales and Influencing Skills

· • Banking Product & Process Knowledge

· • Planning and Organizing Skills

· • Communication

· • Knowledge of Competition & Current trends in

· financial Industry.

Experience Required

Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer

· companies, Agri Product companies, Banks, etc.

· • Preferred from Banking / Financial Services.

Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)

· • Customers • Credit

· • Branch Banking • Operations

· • Farmers

· • Agro Centres/ Rural mandis / Rural Markets / Kisan Clubs

· • Business Correspondent

· • Senior Leaders from Product/Sales

· • Audit

· • HR

• · Only local candidates preferred