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Ajith S

Applied For: Aspect Software Inc Hiring for Customer Support Engineer at Bangalore

Candidate Message

I am Ajith. I have experience in customer support with strong knowledge in :
Performed technical support and emergency repairs for a wide variety of IT clients.
Troubleshooting various kinds of technical server side issues faced by the clients in efficient manner
following policies of service.
Setup and administer user and group accounts, setting permissions, Web servers, file servers, firewall,
and directory services with ability to diagnose basic Apache issues.
Administered cPanel, CyberPanel, DirectAdmin and other control panels.
Webhosting support, CMS(WordPress) hosting, Server optimization, backup management.
CPanel/WHM suppport. Managing Disk File Systems, Server performance, User creation and Granting file
access permission, Taking backup on linux server using rsync, zip, tar.
Monitoring security logs to determine security problems.
Configuring and troubleshooting mail issues faced by clients.
Configuring mail client (office365, Gsuite).
Diagnosed and resolved problems associated with DNS and also familiar with CloudFlare.

Applied on: November 14, 2021



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