Full Job Description
Job Description
The Senior Executive Assistant is responsible for the organization and coordination of executive office operations, procedures and resources to facilitate organizational effectiveness and efficiency. This position supports two to three senior executives at the level of SVP, EVP, President, and/or CEO.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Act as courier between assigned executive leaders and/or their teams/departments, as well as other departments as necessary
Screen leaders forwarded telephone calls and messages, re-routing to appropriate person when necessary; responsible for maintaining calendar, contacts, voice mail, and some email communication on behalf of senior leader when necessary
Coordinate and schedule meetings using Outlook, reserve conference lines, conference rooms and ensure conference room and equipment are prepared and in working order prior to meeting
Organize and maintain file systems, files correspondence and other records to ensure files remain current, confidential and secure
Open, read and route incoming mail; prepare outgoing mail, including certified mail and correspondence, including e-mail, faxes and overnight courier service; copy correspondence and other printed materials as necessary
Greet visitors and direct to appropriate area or person
Arrange and coordinate travel schedules and reservations
Order catering for meetings
Organize social events internally and outside of the office
Order supplies through appropriate vendors, ensuring ordering does not exceed budget, and arrange for equipment maintenance
Maintain break room, equipment and kitchen supplies
Direct building maintenance issues concerning HVAC and facilities – coordinate early morning or evening access as necessary for repair/install work; communicate scheduled appointments with property management if required
Troubleshoot office equipment problems – serve as liaison between telecommunications and internal departments to resolve issues including phone lines, video Tandberg, fax and printers, etc.
Use ITG process to request computer and communication setup, changes and equipment from the Information Technology department (requires tracking of each ticket and follow-up with the next level assigned until ticket is closed); escalate issues when necessary
Remain up to date on company communications and distribute information as necessary
Manage department alias and users assigned
Maintain and distribute monthly financial calendar and reminders; complete monthly reconciliation of leader Procurement Card transactions
Process approvals on behalf of leader for the following – travel (work with travel vendor), Procurement Cards (using Chrome River system), Purchasing Requisitions (using PeopleSoft eProcurement system)
Provide support with HR functions (confirming interview and on-boarding appointments for leader and assist with new hire paperwork)
Maintain office services by organizing office operations and procedures; controlling correspondence; assigning and monitoring clerical functions
Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High level of professionalism
Ability to maintain strict confidentiality at all times
Strong communication skills
Problem analysis and assessment; decision making skills
Excellent planning and organizing skills
Self-motivated individual who takes initiative
Attention to detail and high level of accuracy
Ability to multi-task and work as a member of a team
Strong computer skills to include proficiency with Microsoft Excel, Word, PowerPoint, Visio, Outlook and the ability to learn other software programs as required.
Ability to delegate work to others on team as needed
EDUCATION and/or EXPERIENCE :
Bachelor’s degree and 5 or more years related experience and/or training; or equivalent combination of education and experience.
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