Job Description:
A Warranty In-charge manages warranty claims and spare parts replaced under warranty. He is responsible for taking all major warranty decisions as per the OEM guidelines/ manual. The individual should provide information on warranty policies and supervise both the replacement of failed parts/ aggregates replaced under warranty as well as disposal of the same.
Roles and Responsibilities:
Ensuring that documents are accurate and well-maintained
Organizing and maintaining customer and service records
Maintaining good relationships with clients.
Liaising with manufacturers.
Verification and analysis of warranty claims based on available external resources (e.g.Dealer portal, parts catalogs, sales information)
Requirements for the position:
Graduation is must( BE , Btech( mechanical engineering) is only accepted.
Communication should be good enough
Must have knowledge about automobile spare parts, Engines and exhaust System
Having Experience of 1 to 3 years in the same industry.
Organized, timely, pro-active and highly productive
Strong written communication in English
Must be comfortable in working from office.
Interpersonal skills to deal with suppliers, warranty engineers, etc
Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
Both Male and Female Candidates can apply.
Shift timing : 12.00 to 9.30 PM or 1 PM to 2 AM
Job Location : Bldg.No.2,10,12,Serene Properties Pvt Ltd. IT/ITES-SEZ(Mindspace Business Parks Pvt. Ltd.-SEZ)Mindspace Kalwa TTC Indl Area, Airoli,Navi Mumbai)
Requirements
Benefits
1. Cab Services From Both ways
2. PF & ESIC
Job Information
Salary
300000 – 500000
Work Experience
Experienced
City
Mumbai
State/Province
Maharashtra
Country
India
Industry
Sales – Marketing
Zip/Postal Code
400008
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