Job brief
We are looking for a results driven retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Store Manager responsibilities may include supervising assistant store managers.
Responsibilities
Develop business strategies to raise our customers pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance
Additional store manager duties as needed.
Requirements and skills
Proven successful experience as a retail Store Manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
BS degree in Business Administration or relevant field
Store Managers require extensive experience in a retail environment. At a minimum, if they do not have direct experience with logistics, they can have experience as a Manager in another sales or customer service-focused industry like hospitality. Ideally, a candidate will have been a Manager or Assistant Manager at a retail store in the past. These transferrable skills make them well-qualified to take on a role as a Store Manager..
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