ABT MARUTI Hiring for SMRE TEAM LEADER – AUTOMOBILE INDUSTRY at Coimbatore, Tamil Nadu Full Time

SMRE Team Leader – Service Marketing Reminder Executive – Team Leader

Work Description:

– Should handle & convince customers through calls, for vehicle service

– Proper Customer handling

– Maintaining of City Branches Reports.

– Communication with Maruti TSM & Service Head on productivity

– Continuous customer follow up with proper reminders

– Scheduling calls & prioritize work flow

– Multi tasking – need to enter notes in CRM while calling simultaneously

– Knowledge in working with any online/offline CRM

– Basic knowledge of Excel and word is must

– Targets should be achieved as per KPI

– Quality parameters should be followed

– Customer focus and customer delight should be primary

– Regular work time Monday to Saturday – 9am to 6pm (Day Shift)

Job Type: Full-time

Salary: ₹20,000.00 – ₹30,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Yearly bonus

Ability to commute/relocate:

• 180, Race Course Road , Coimbatore – 641018, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)