Designation: Analyst
Job Location: Chennai
Qualifications: BE/Diploma in Automobile
Years of Experience: 3-5 years
About Accenture Operations
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
You will be aligned with our Supply Chain and Operations vertical and help us in the system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.
You will be part of Supply Chain Planning Team which is responsible for end to end supply planning and execution
In Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources – a portal with supporting information.
What are we looking for?
We are looking for individuals who have the following skillset:
Claims Administration
Adaptable and flexible
Ability to perform under pressure
Problem-solving skills
Ability to work well in a team
It would be a value add if you are proficient in:
Mechanical Engineering
Roles and Responsibilities
In this role, you are required to analyze and solve lower-complexity problems
Your day to day interaction is with peers within Accenture before updating supervisors
You may have limited exposure with clients and/or Accenture management
You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments
You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients
The decisions you make impact your work and may impact the work of others
You will be an individual contributor as a part of a team, with a focused scope of work.
Please note this role may require you to work in rotational shifts.
BE/Diploma in Automobile
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