Skill required: Quality analysis – Telecom Audit
Designation: Associate
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 1-3 years
About Accenture Operations
In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com
What would you do?
You will be aligned with our Quality vertical and help us manage risk in service delivery to an acceptable level as defined by the Accenture client and increase the level of awareness of and in compliance with policy and process related matters.
You will be working with the quality analysis team which works on industry standard quality tools and frameworks.
In Telecom Audit, you will be responsible for conducting a review, examination and reconciliation of Telecom, Wireless and Network customer service records, invoicing and contract agreements in order to ensure the accuracy of budgetary forecasting. You will be researching carrier tariffs and investigating alternative service offerings from carriers, conducting independent reviews of system records and activities to test data security and data integrity procedures.
What are we looking for?
We are looking for individuals who have the following skillset:
Adaptable and flexible
Ability to perform under pressure
Ability to establish strong client relationship
Agility for quick learning
Ability to work well in a team
Commitment to quality
Ability to manage multiple stakeholders
Roles and Responsibilities
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
Your expected interactions are within your team and direct supervisor
You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work
You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
You will be required to help in the overall team’s workload by managing your deliverables and help the team when required
You will be an individual contributor as a part of a team, with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.
Qualifications
Any Graduation
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Bachelor’s degree in accounting or finance required. 3+ years of accounting experience. Working knowledge of...
Apply For This JobFull Job Description Review, analysis and preparation of Tenders, Proposals and Pre-qualification responses, including but not limited to the technical,...
Apply For This Job[PLEASE DELETE THIS: Font for posting = Black, Arial, 10pt size | Looking for more, division specific verbiage? Check here]...
Apply For This JobJob Number 23004611 Job Category Administrative Location Courtyard Siliguri, Mallaguri Hill Cart Road, Siliguri, West Bengal, India Schedule Full-Time Located...
Apply For This JobJob Description: We are looking for a Customer Service Trainer to educate our support, sales and customer service teams Customer...
Apply For This JobFull Job Description JOB DESCRIPTIONDESIGNATION: Front Desk ExecutiveROLE: Centre Front Desk Executive, Guest RelationsFUNCTION: Assure clinicsLOCATION: Mumbai / Khar WestREPORTING...
Apply For This Job