Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Management Level :11
Work Experience :2.5-4 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Backup Management Backups/Recovery jobs 2 Monitoring Software and Hardware 3 Performing Scheduled Backups and On-Demand Backup requests 4 Backup troubleshooting on failures and slowness issue 5 File Server, VM, SQL,DB2,SAP-HANA, Oracle, NDMP, Agent based backup configuration and removal as per request 6 Performing critical and normal restores as per requests 7 Participating in audits for successful backups and failure backups 8 Backup software upgradation to latest SP or new version
Technical Experience : 1 Should have experience on adding/updating storage and schedule policies, troubleshooting on backup failures, managing licensing and capacity usages 2 Should have experience on multiple iDatagents which includes Filesystem, VSA, SQL, Oracle, Exchange, SAP, Active Directory and CDP 3 Should have hands-on experience performing Service Pack upgrades and Hotfix patch updates 4 Good understanding of Deduplication in Commvault and its implantation 5 Should have experience knowledge on IntelliSnap
Professional Attributes : Should have strong communication skills
Educational Qualification : Graduate
Additional Information : Flexible to work in 24/7 shifts Rotational Shifts
15 years of full time education
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