Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Follow ITIL processes – Incident management, Problem management, Change management, Performance management, Capacity management, Configuration availability management activities, Participate in CAB and TAB,Policies, and Compliance with exposure and familiarity on a Shared Services type of operations on both regional and global infrastructure 2 Responsible for performing daily operational tasks and maintaining availability 3 Responsibile to take onwership of the project assigned and complete
Technical Experience : 1 Experience in EMC SAN Storages- XTreamIO, Powerstore 2 Experience in EMC NAS- Powerscale/Isilon 3 Experience in EMC Backup- Avamar/ IDPA/ Data Domain, Power protect Replication Tool: RecoverPoint, Vplex SAN Switches- CISCO MDS 9000 Series 5 Configuration, monitoring, administration, and maintenance of backup environment including Backup servers, backup storage, VTL, network configuration and clients 5 Responsible to commission/decommission of the VMs/Physical and managing the Backup and Restor
Professional Attributes : Good communication skills
Educational Qualification : Graduate
Additional Information : EMC Information Storage And Management V3 DECA-ISM ITIL V3 Certificate
15 years of full time education
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