Accenture Hiring for Google Cloud Platform Administration Application Tech Support Practitioner at Bengaluru, Karnataka Full Time

Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1:Configuring/maintaining the system,including hardwareVM Instances,system softwareOS applications on Google Cloud Platform with backup 2:Monitoring system performance to ensure everything runs smoothly and securely 3:Researching and recommending new approaches to improve the networked computer system 4:Replacing and upgrading defective or outdated components when necessary 5:Diagnosing and resolving, software, networking, and system issues when they arise

Technical Experience : 1:Excellent knowledge and troubleshooting skills on Windows and/or Linux Enterprise Level OS 2:Troubleshooting critical incidents and problem tickets, Identify potential failures and recommend solution Update knowledge base with known errors/resolutions 3:Provide OS and fundamental GCP services as Compute Instance, Google DNS services, Cloud Storage, basics of the DataBaseFully experinence in OS patch management,DNS,AD/LDAP and follow ITIL process

Professional Attributes : 1: Good verbal and written communication skills to connect with customers at varying levels of the organization 2: Ability to operate independently and make decisions with little direct supervision

Educational Qualification : Engineering Graduate – Computer Science or equivalent

Additional Information : 1: Google Cloud Certification 2: Microsoft Windows Server / Linux Certification

15 years of full time education