Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Management Level :10
Work Experience :4-6 years
Work location :Hyderabad
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Maintain Rubrik storage and backup solutions, SAN devices and Fiber switches 2 Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes 3 Supporting backup and recovery systems and applications configured with Rubrik Briks 4 Support on storage operations day to day activities in production systems including
Technical Experience : 1 Good experience in Rubrik backup administration involving high-end storage devices – Rubrik Brik R6412s/R6416s at On-premise setups 2 Knowledge and hands-on experience of NetApp Mode and Cluster mode and EMC/IBM 3 Mandatory knowledge and Hands-on NetApp Storage allocation/de-allocation/Ports /igroup /Mapping 4 Hardware troubleshooting understating on NetApp 7-Mode and Cluster Mode 5 Experience in IBM Storage arrays, DS4K,DS8K,SVC IBM V7000 Hand on experience on creation of arrays, ranks
Professional Attributes : 1 Good communication skills 2 Ability to communicate and work across different cultures and social groups 3 Ability to plan activities well in advance and takes in to account possible changing circumstances
Educational Qualification : Any graduate
15 years of full time education
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