Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :11
Work Experience :2.5-4 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :Key Responsibilities : A Lead transition or transition workstream KT Lead SRT Lead of existing cloud platform or datacenter and newly Transformed cloud services and Hybrid Environment B Understand solution related to Cloud or Datacenters that need to be Transitioned to Support Team for smooth handover C Deliver as per the contract working with Transformation or IC Lead and Operations to ensure smooth Delivery Phase Alignment of customer expectations with the solution contract that is being Transitioned
Technical Experience : A Data Centre and Transformed Environment B Cloud Transition Project Mgmt including scheduling baselining tracking budgeting and planning C Knowledge on Azure and AWS cloud Technologies D Proven track record of both high-level strategic thinking and detailed E Understanding of Agile methodologies
Professional Attributes : A: Good verbal and written communication skill to connect with customer at varying levels of organization B: Ability to operate independently and make decision
Educational Qualification : Graduation
15 years of full time education
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