Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Management Level :8
Work Experience :8-10 years
Work location :Bengaluru
Must Have Skills :Vmware Virtualization Administration
Good To Have Skills :Windows PowerShell
Job Requirements :
Key Responsibilities : Liaising with the customer technical representatives Provide recommendations to client on deployment of new features Create and Manage requests on ITSM tool Implement the changes as applicable, test the changes and handover to customer Troubleshoot issues with Windows Server Deployment
Technical Experience : Excellent knowledge and troubleshooting skills on Microsoft Windows Server Administration Windows 2k3/8/12/16 Excellent knowledge and troubleshooting skills on VMware Administration vSphere 5x and 6x versions Hands on experience in WSUS and SCCM Excellent Written and Verbal Communication Flexible to work in 24×7 Shifts
Professional Attributes : Should have 10 years of experience in Operational support roles Should have supported Datacenter deployments Should have experience performing Datacenter transitions / transformations Good understanding of procedures, application and concepts within own subject area and understandin
Educational Qualification : BE
15 years of full time education
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