Accor Hiring for General Manager – Grand Mercure Dehradun Mall of Dehradun at Dehradun, Uttarakhand, India Full Time

Responsibilities

• Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
• Personally drive and support the sales, Marketing and Distribution.
• Drive Guest Experience as a key deliverable for HODs
• Own and manages the relationship with the owner while striking an effective balance between the owner’s interests and the brand’s interests.
• Act as an Accor Ambassador aiming to enhance the company image and market reputation.
• Attract, train, retain & coach executive committee team members and leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

Qualifications

• 15 + years’ industry experience in International brand with minimum 3 years’ experience as General Manager
• Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
• Strong Rooms and Sales background will be an added advantage
• Strong process orientation;
• Strong Leadership abilities and organizational skills;
• Entrepreneurial, thinks out of the box;
• Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
• Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
• Outstanding PR and social integration skills to develop strong customer relations
• Able to drive change and look for operational efficiencies/synergies across the network