Overview: The position is responsible to lead all aspects of HR for the geography through a team of HO Officers, Area HR Managers and recruiter. A region largely comprises Operations team and support functions in the regions. The workforce is distributed across Fulfillment Centres and Pick up Points.
Manpower Planning: Prepare annual manpower plans, manpower mix to manage the business cycles and Organization Growth
Talent Acquisition: Recruitment of required resources in line with manpower plans (managerial, supervisory and strategic workforce). The incumbent will be responsible to source candidates through the recruitment team and interview for suitability.
Employee Life Cycle Management: Managing the hire to retire cycle of the on-roll as well as off- roll workforce (hiring, transfers, promotions, exits, payroll, etc)
Contract Labor Management: A significant part of the workforce would be contract labour and the incumbent will need to ensure that all service providers pay salaries on time. Assume responsibility of compliances related to contract Labour as Principal Employer and also ensure that the service providers also comply with all the laws.
Statutory compliance: The incumbent will be responsible to oversee all labour related compliances like Shops and Establishments Act, Contract Labour Act, PF, ESIC, LWF, etc. Liasoning with related government authorities.
HR Policies and Process Management: The incumbent will be responsible to deploy all HR policies and HR initiates in the region. Also help all employees and managers understand and implement these strategies and policies. Ensure that all SOPs for HR are in place and adhered to by the team.
Employee Engagement: responsible for implementation of Engagement Surveys and action planning. Also to define and implement an employee engagement activity calendar for all the units. (birthday celebrations, cultural activities, festivals, unit anniversary, etc)
Employee Relations: o Discipline Management: Responsible to make employees aware of company code of conduct and guide them on the do’s and don’ts. Also initiate required disciplinary action in case of misconduct. o Grievance Handling: Act as sounding board for the employees, be the conscience keeper of company values in the region. Resolve all individual and group grievances swiftly. Gauge Simmering dissatisfaction and take proactive actions for harmonious and productive Employee Relations.
Performance Management: Drive timely and fair Performance Management System in the region
Business Partnering: Act as HRBP for the region to align HR policies and process as per business requirements
MIS and reporting
Key Functional Skills
Employee Relations, Talent Acquisition, Employee Engagement, Employee Life Cycle Management,
Payroll, Statutory Compliance, Contract Labour Management, Government Liasoning
Behavioral Expectations
Should have leadership quality to handle a large employee base consisting of on-roll and off-
roll employees.
Person should have excellent team management and interpersonal skills.
This position involves working collaboratively with managers in the region as well as the corporate office. The incumbent should have a good grasp of operational and execution related detailing.
Managing a multi-location team. The candidate should be able to mentor and coach team members so that they can contribute to the organization effectively
Should have the drive for results and the ability to get the results
Willing to travel to the locations to ensure HR deliverables are met and connect with the team is established
The candidate should be comfortable working in growth oriented environment
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