This wording highlights the candidate’s existing experience while aligning with the growth-oriented nature of the role.
Job Context & Major Challenges
This role primarily involves providing functional support to the Sales & Marketing department for efficient operational management while progressively transitioning into a front-line marketing role. The jobholder is expected to act as a link between customer requirements and internal departments (e.g., development, logistics), ensuring smooth execution of orders, customer satisfaction, and growth in business development.
Major Challenges
Key Accountabilities
Accountability
Supporting Actions
Order Management
Handle order entries, job cards, and updates in SAP to ensure seamless processing and execution.
Customer Support
Address complaints, provide regular updates, follow up on payments, and maintain strong relationships.
Production and Logistics Coordination
Monitor stock, follow up on dyeing/mixing, and manage dispatch planning for timely deliveries.
Reporting and Monitoring
Prepare weekly and monthly reports on order status, development progress, and credit limits.
Pricing and Documentation
Generate costings, quotations, Proforma Invoices, and maintain essential documents like TDS certificates.
Development and Sample Follow-Up
Track sample orders and development sheets to meet customer-specific requirements
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