Experience :
2 – 4
Salary :
4.00 – 5.00
No. of Positions :
1
:
Purpose of Role 1. Responsible to achieve daily / weekly / monthly targets as specified by the BM 2. Maintain & follow grooming standards as specified in the SOP Manual 3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual 4. Responsible to handle enquiries through – Walk in, Telephonic, Email, City distribution channels 5. Ensure that customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city distribution channels 7. To maintain query turnaround time as per SOP 8. Initiate telesales calls for follow ups & closure of sales bookings 9. Responsible to coordinate with service team for post-sale process 10. Maintain Daily Sales Report 11. Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on new offers 12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction 13. Adhere to company policy and systems 14. Ensure zero monetary losses by cancellation of liabilities and timely collections 15. Ensure minimal risk related exposure for the organization by doing all necessary due
Criteria :
The profiles can be from CNK,Yatra(B2B),FCM,Riya Travels .
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