Role Description
The responsibilities of the PMO Manager include managing the day-to-day activities in the PMO, providing guidance on PMO policies and processes, overseeing project management staff, and collaborating with other department leaders to develop projects and programs.
Must have skills
End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial)
Experience in end-to-end financial management – plan, forecast, actual – function, portfolio and program/project levels
Very good understanding of service delivery related key performance indicators
Project delivery experience in a similar IT environment
Experience in process set up and implementation
Well versed with c level reporting by defining metrics and reporting
Good to have skills
Experience in JIRA, Service Now ITBM, SharePoint, and Confluence
Understanding & application of PMO practices, Agile frameworks Scrum/ Kanban/ SAFe
Min Qualification
Graduation, PMI / Scrum Certification
Experience
8 – 14 years of PMO Experience
Roles & Responsibilities
Customer request reporting and monitoring from initial request through demand management and for approved concepts to program/project delivery
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