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Private Jobs / Private Sector
Advanced D Connects Online Hiring for Customer Care Executive Remote WFH at Andhra Pradesh Full Time
Full Job Description
Responsibilities:
Handle incoming calls and emails from customers
Provide product information to customers
Resolve customer issues and complaints
Escalate issues to the appropriate department if needed
Update customer information in the database
Identify and escalate priority issues
Provide excellent customer service and support
Handle incoming calls and emails from customers
Provide product information to customers
Resolve customer issues and complaints
Escalate issues to the appropriate department if needed
Update customer information in the database
Identify and escalate priority issues
Provide excellent customer service and support
Requirements:
Proven customer support experience
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
High school diploma or equivalent