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Private Jobs / Private Sector
Advanced D Connects Online Hiring for Customer Support Executive Remote at Telangana Full Time
Full Job Description
We are seeking a skilled Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will be handling incoming calls and emails, providing product information, resolving customer issues, and escalating issues to the appropriate department if needed. The ideal candidate should have excellent communication skills, be able to multitask, and have a strong customer service orientation.
Responsibilities:
Handle incoming calls and emails from customers
Provide product information to customers
Resolve customer issues and complaints
Escalate issues to the appropriate department if needed
Update customer information in the database
Identify and escalate priority issues