Agilent Technologies, Inc Hiring for Customer Service Admin Specialist at Gurgaon Full Time

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek – so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

This is a collections role and the ideal person should have minimum 5 years’ experience in collections. This person will be part of India credit & collections organization. Ideal candidate must have handled a large collections portfolio with customer spread of more than 300 active customers.

Major Responsibilities include but not limited to the one listed below:

• Must achieve monthly collection targets set by management
• On time calls / send emails to clients for payments
• Register feedback from customers and work towards resolution of highlighted issues
• Ensure submission of all documents/invoice(s)/ supporting
• Customer visits as and when needed
• Maintain a clean AR portfolio for the given accounts
• Indulge in strong business partnering across verticals
• Should have sound understanding of books of accounts and must be able to perform AR and bank reconciliations
• Manage disputes resolution through proper channel
• Identify risk accounts and share with Management on a timely basis
• Perform on time and correct cash application
• Prepare suitable MIS reports showcasing trend for given portfolio
• Sound understanding of GST, TDS, TCS and GST TDS
• Sound understanding of Excel, Outlook & SAP
• Good Experience in handling Government Customers