Air India SATS Airport Services Private Limited (AISATS) Hiring for Customer Service Executive at Bengaluru, Karnataka, India Full Time

Company Description

Welcome to AISATS! As India’s leading gateway services company headquartered in Mumbai and operating in various airports across the country, we care for our client airlines and their passengers. Our team of experts understand the importance of your business, providing comprehensive gateway services including ground handling and air cargo handling. At AISATS, we place purpose at the core of everything we do, striving for service excellence every day.

Role Description

This is a full-time on-site Customer Service Executive role located in Bengaluru at AISATS. The Customer Service Executive will be responsible for ensuring customer satisfaction through effective customer support and service management on a day-to-day basis.

Qualifications

• Interpersonal Skills and Customer Satisfaction capabilities
• Experience in Customer Support and Customer Service
• Customer Service Management expertise
• Strong problem-solving and communication skills
• Ability to work well under pressure and in a fast-paced environment
• Experience in the aviation or hospitality industry is a plus
• Bachelor’s degree in Business Administration or related field