Akamai Hiring for Order Analyst – Remote at India Full Time

Would you love to deliver huge value to our customers?

Are you looking to explore different facets of finance in a rapid learning environment?

Join our Customer Revenue Ops Group

Our team coordinates the timely payment of accounts receivable for Akamai’s worldwide customer portfolio. We assess customer credit worthiness and provide inputs on revenue risks. Maximize cash flow by maintaining the quality of accounts receivable. We interact with internal functions to facilitate the resolution and timely payment of outstanding invoices.

Help us achieve our goals

As an Order Analyst, you will be assisting our sales team in creating and processing order forms. You will ensure a timely turnaround, whilst ensuring accuracy and compliance. You will oversee our processing systems and policies. Manage the process workflow i.e., creation through to submission and execution.

As an Order Analyst, you will be responsible for:

• Gathering customer feedback from our sales team to efficiently translate needs into valid orders for our services and products.
• Assisting our Sales team with the renewal of existing customer contracts. Managing the end-to-end order renewal workflow
• Working with internal cross-functional teams to obtain approvals for standard and non-standard orders
• Tracking and reviewing status of sales orders to ensure completeness, accuracy and compliance with our internal policies
• Acting as a subject matter expert. Provide guidance to sales team on the polices and processes.
• Identifying future improvements Addressing to queries and advice on order process to sales team.

Do what you love

To be successful in this role you will:

• Have a Bachelor’s degree and demonstrate fluency in English
• Show good relevant experience in Quote-to-Cash process and order management
• Be detail-oriented with excellent written and verbal communication skills
• Have good analytical skills with the ability to present analysis clearly
• Demonstrate a solid sense of urgency and have the ability to meet deadlines in a fast-moving environment
• Be willing to work shift patterns that aligns with our US Teams (6 PM – 3 AM IST OR 8 PM – 5 AM IST)

Work in a way that works for you

FlexBase, Akamai’s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world’s most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Akamai is committed to complying with COVID-19 requirements in the countries where it operates. For locations or roles subject to vaccination mandates, we require proof of vaccination, if permitted, as a condition of employment. We will provide additional details regarding our vaccine record submission protocols during the hiring and onboarding process.

#LI-Remote