Senior Solution Specialist
Noida, Uttar Pradesh, India (https://aluperf.referrals.selectminds.com/jobs/85546/other-jobs-matching/location-only)
New
Sales Strategy, Operations & Support (http://aluperf.referrals.selectminds.com/landingpages/sales-strategy-operations-support-opportunities-at-nokia-283)
CX Customer Experience
2200000FD1 Requisition #
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Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team youll be part of
The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.
What you will learn and contribute to
As part of our team, you will:
Responsible for providing pre-sales support to Nokia internal and external customers
Responsible for providing support on customer solutions and offer material (Statement of Compliance, Configurations, standard pricing, Costing, solution description) with good quality
Responsible pre-sales support for the Nokia Networks Cloud Network portfolio
Excellent communication and networking skills for interfacing with global teams including Nokia internal customers – Account managers, Solution managers & Nokia external customers
Proactive working on Cloud Network solutions in alignment with counterparts to ensure effectiveness and completeness
Willing to relocate to Delhi-NCR (if the case be)
Ready to work in different time-zone based on requirements
Your skills and experience
You have:
Sound knowledge of 5G architecture and deep working experience in 4G network
Subject matter expert (SME) on 5G Core/SDM/VoLTE/PaCo technology network functions like SDL, Subscriber repository, UDM, AUSF, DRA, CSCF, TAS, SBC, MRF, PCRF/Policy control, MME, SGW, and PGW
Hands-on experience on Nokia products will have an added advantage such as:
Voice Core # IMS/VoLTE (CFX, TAS), SBC, MRF, NEF
Subscriber Data Management/User Data Convergence # SDL/One-NDS, HSS/HLR, CSD, AAA
Packet Core # CMM, CMG, Nokia Policy Control
Deep understanding of protocols like SIP, Diameter, HTTP2.0 etc
Must have knowledge of Virtualization and Cloud concepts and related technologies (Kubernetes, Dockers)
Must have gone through 3GPP, and IETF specifications
Will be responsible for direct contribution to customer offers/bid technical solutions writing, reviewing own & attached team members deliverables.
Qualification:
B. Tech (Electronics / Computer) or Equivalent from premier institute
Experience:
6 to 11 Years relevant experience
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
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