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Allianz Partners Hiring for Travel Claim Associate at Gurgaon Full Time
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Job details / Role purpose
Review claims of a moderate to complex level and related documentation to determine if loss is covered and what benefits apply.
Review claims of a moderate to complex level and related documentation to determine if loss is covered and what benefits apply.
Key responsibilities
- Key responsibilities which take no less than 10% of overall job time
- Regular, predictable, reliable attendance is an essential function of this position.
- Review claims, identify the incident, determine coverage in accordance with the contract, conclude what, if any benefit applies and the amount to be reimbursed.
• Responsible for paying or rejecting the claim in accordance with the terms and conditions of the insuring agreement. • Follow-up with customer either by letter or email once the claim has been resolved.
- Replying email inquiries from customers regarding the status of their claim.
- Enter determination and relevant notes into PeopleSoft in accordance with guidelines.
- Collaborate with other departments as needed to verify or obtain missing information.
- Research discrepancies and escalate questionable claims to the Manager.
- Send out claim forms to new customers as needed.
- May perform other duties as assigned.
Profile sought and key requirements
- Candidate should be comfortable with Day shift- 9am to 6pm or 10am to 7pm
- Candidate should be excellent in verbal and written communication skills
- Candidate should understand the CRM business and have min. 1 Year of work experience in Customer Services/Claim functions (preferably in Insurance)
- Candidate should be able to handle Time and Pressure Management to deliver the standards within stipulated timelines
- Candidate should have convincing skills to handle customers in critical situations
- Candidate should have a good typing speed (minimum 25-30 WPM)
- Candidate should have skills to demonstrate the product to prospective buyers/ existing customers
• Candidate should have basic knowledge of insurance • Candidate should be Graduated from well reputed university.
- Candidate should have solid analytical, computer, grammar and multi-tasking skills
- Candidate should have time management and decision-making skills
Job Level:
Entry Level
Location:
Gurgaon, IN
Available until:
14-11-2022
Area of Expertise:
Operations
Unit:
Allianz Partners
Employing Entity:
AWP Assistance India Private Limited
Job Type:
Full-Time
Remote Job:
Not applicable
Employment Type:
Permanent
ID:
18508