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Private Jobs / Private Sector
Alumni Techworks Hiring For customer care at Pune, Maharashtra Full Time
- Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹17,500.00 – ₹21,500.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- Hindi (Required)
- English (Required)