Amazon Hiring for Advocacy Operations Associate, Advocacy Operations at Hyderabad, India Full Time

Description

The AO Associate should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This is a high visibility position with big scope of creativity and self-development. The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team. Ability to create and manage work plans, timelines and accommodate multiple priorities will be critical for success.

Responsibilities:

· Follows SOP or manager’s instructions and ensures tasks are quality compliant

· Contributes to project improvement ideas, if applicable

· Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA

· Proactively raises issues/alarms to manager or stakeholders

· Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.

· Maintains records of day-to-day work by updating trackers or workflow tools

· Meets predetermined and assigned productivity targets and quality standards.

Basic Qualifications

• Bachelor’s degree

• Experience with Microsoft Office products and applications

Preferred Qualifications

• Speak, write, and read fluently in English