Amazon Hiring for Operations Executive, Amazon Health – India at Bengaluru, Karnataka, India Full Time

Amazon is looking for an Operations executive to be part of the team building a network for large new category for Amazon India in Healthcare.

You will work on executing and evolving the mechanisms and operating procedures to deliver the highest standard of customer experience at scale. You will work in ambiguity, building and communicating clearly and ensuring that your program drive fulfilment of customer needs, business excellence at scale and long term priorities constantly.

This Is a Large Category With Rapidly Growing Online Share And There Is Significant Room To Innovate And Solve Key Customer Problems. As An Operations Executive, You Will Be Expected To Spike On The Following Abilities

• High ownership to programs and deliver on the highest standard of customer experience
• Strong prioritization skills with ability to balance customer experience with business priorities.
• Clear, effective communication to present customer backward view that enable delivering on the goal.
• Be data driven, develop and report performance metrics, executive updates and analysis to identify potential opportunities for improving Customer Experience.

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

Basic Qualifications

• 6+ months of working with computer and web based tools experience
• High school or equivalent diploma

Preferred Qualifications

• 1+ years of relevant phone or email customer service experience
• Experience working in healthcare environment

Company – Amazon Healthcare Services Private Limited

Job ID: A2519412