Description
Are you passionate about innovation and making an immediate impact on customers’ lives? daily? Are you a data-driven, technical product leader with experience launching enterprise software?
As a senior product manager – technical, you will be responsible for (1) assist in defining the customer journey from sign-up, sign-in and usage of Alexa on Alexa built-in devices, (2) assist in defining the CX for Alexa set up on Alexa built in devices, and discovery CX for various high value Alexa experiences on a Alexa built-in device, (3) support in managing a portfolio features that enables daily engagement for Alexa customers and Alexa Enterprise partners (4)assist in designing strategies to deepen existing customers’ relationship with Alexa outside of Echo devices; and (5) collaborating with OEM partners to provide them with tech requirements to include Alexa built-in voice experiences in their own product portfolio.
Key job responsibilities
• Assist in develop tech and product requirements, design specifications, go-to-market plans, and partner communication strategy for key product features
• Support the product vision and go-to-market strategy for a new strategic business
• Create buy-in for your vision across the Alexa organization and with external partners
• Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results
• Establish key performance indicators, drive feature adoption, and measure the health of your product and business
• Assist in rceate and influence product roadmaps across a large organization
A day in the life
As a Senior Product Management-Technical, you will work with customers to assist in define the product vision and business plan for a new, strategic Alexa business. You will get buy-in on your vision from customers, partners, and executives across the company. You will collaborate with design and engineering leaders to assist in define product requirements, delightful user experiences, and a scalable architecture. You will collaborate with marketing, PR, and BDSA leaders to assist in define how to take your products to market and drive broad adoption. You will partner with design, engineering, business development, solutions architecture, and finance leaders to support build roadmap(s) . Partner with customers and OEM partners to provide them with APIs or device specs to build the NorthStar Alexa built-in experiences for Smart TVs, Speakers and more device form factors.
About the team
The Alexa Enterprise (AE) mission is to extend Alexa’s capabilities and services to partners, accelerating Alexa’s vision of creating the smartest, most capable and trusted GenAI personal assistant. We help our partners create value, and deliver a business we love. Alexa Built In (ABI) is one of product portfolio of AE and it adds Alexa to 3P endpoints such as Smart TVs and Speakers to profitably drive incremental endpoints and new-to-Alexa customer acquisition. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice to support their device usage and delight their customers.
We serve world-class customers such as Samsung, LG, Philips, Hisense, Sonos and Bose, powering Alexa experience in millions of devices worldwide. Our team owns the end to end Alexa experience on a Third party device. Customer can ask Alexa to search their favorite content, control their smart home, change their device settings and even switch on/off devices without using physical device buttons.
Our team values work-life harmony and a diversity of lifestyles and family schedules. We enjoy regular No-Meeting, Work-From-Home, and Take-It-Easy days. We love solving ambiguous problems for our customers. We Think Big, Deliver Results, and Earn Trust. We rapidly create and deprecate mechanisms that help us be more effective and connected.
Basic Qualifications
Bachelor’s degree
Bachelor’s degree in computer science or electrical engineering
Preferred Qualifications
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