Amentiy Business Solutions Private Limited Hiring for Customer Service Representative at Mohali Full Time

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customers might face with accuracy and efficiency.

· Maintaining a positive, empathetic, and professional attitude toward customers at all times.

· Acknowledging and resolving customer complaints.

· Responding promptly to customer inquiries, within the time limits.

· Communicating with customers through various channels and providing accurate, valid, and complete information by using the right methods/tools.

· Knowing our/customers’ products inside and out so that you can answer questions.

· Processing orders, forms, applications, and requests.

· Keeping records of customer interactions, comments, and complaints.

· Communicating and coordinating with colleagues as necessary.

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Take the extra mile to engage customers.

Expected Start Date: 3/1/2022

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 – ₹40,000.00 per month

Benefits:

• Work from home

Schedule:

• Rotational shift
• US shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor’s (Preferred)

Language:

• English (Preferred)

Work Remotely:

• Yes