American Express Global Business Travel Hiring for Sr Analyst-2 at Karnataka, India Full Time

We are now embarking on an exciting transformation and we are building a Global team to look after our profile solution. We are looking for energetic, high-performance team with a nimble and creative mindset to drive our technology and products.

This position will support the implementation and data management requests in the “Connect Client database” supporting Profile Expert Plus point of sale tool used by our travel experts. The Business Analyst will be responsible for the documentation of business needs, testing requirements and applying the required methods and standards as appropriate.

Qualifications

• Reports to the Connect Client Team Manager.

• Microsoft Office proficiency is required (Excel, Word and PowerPoint, Visio would be a plus)

• Facilitates the set-up of meetings and conference calls.

• Online booking tool knowledge would be beneficial (Concur, KDS, etc)

• SharePoint Knowledge is desirable

• Strong knowledge of GDS systems especially Sabre, Amadeus and Galileo GDS’s are a plus.

• Excellent verbal, written and presentation skills

• Ability to assess situations and make sound decisions quickly.

• Willing to work flexible hours and to participate in after-hours conference calls with other regions when needed.

• Solid understanding of down line systems i.e. Expert Auditor, PTC, Mid/back office configuration a plus

• Must be a self-starter who works well independently and in a team environment

• Assists the Connect Client Team Manager in completing the relevant project documentation.

• Involved in system and user acceptance in conjunction with Testing & Quality Assurance

• Develop test cases, monitor tracking for resolution of defects and coordinate testing phases.

• 3+ years experience in Business Travel preferred.

• Proven organisational and change management skills, while focusing on measurable goals and results

Location

India – Karnataka – Bangalore

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/)

American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and employees prosper by making sure travelers are present where and when it matters. We keep global business moving with the powerful backing of 16,000 travel professionals in more than 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organize meetings and events, and deliver business travel consulting.