American Express Hiring for Diversity Recruitment Manager at Haryana, India Full Time

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

The Diversity Manager serves as a key member of the recruiting team to provide authoritative advice on effective sourcing strategies, handle candidate pipelines, and determine areas of opportunity. This role will work closely with the Director and further provide inputs into pipeline management, diverse talent sourcing strategies and real-time feedback on strategy efficiency.

Key Success factors & Responsibilities

• Identify change management opportunities and benchmark current Diversity Outreach practices to increase program effectiveness.

• Prepare and implement strategy as per the enterprise goals and priorities to achieve desired results.

• Develop and execute a diversity and inclusion communication strategy to ensure broad communication on all initiatives

• Develop and maintain diversity metrics and recruiter scorecard to measure success of diversity hiring across the enterprise Identify and scale best practices and initiatives ranging from diversity data, branding, diversity recruiting tools ,internal and external SME partnerships.

• Identify forums and associations in the region to position Amex as Employer of Choice for diverse talent

• Develop relationships with key internal and external stakeholders to build a robust pipeline of candidates through sustained, long-term relationships organizations.

• Partner closely with Recruitment Leaders and Recruiters to help build and deliver inclusive recruiting learning initiatives for the talent acquisition organization.

• Identify forums and associations in the region to position Amex as Employer of Choice for diverse talent

• Partner and maintain strong, positive relationships within American Express across markets and at all levels in the organization

• Track progress, measure success, report out on learning and results.

• Be a trusted partner and work as an SME with the business through collaboration

• Partnering with functional diversity leaders, CEG & GTA functions to execute on the firm’s goals

• Excellent program management and organizational skills, including the proven ability to handle multiple complex projects & further develop, implement, and monitor programs and events that promote diversity across the Community

Qualifications

Minimum Qualifications:

• Bachelor’s Degree and Post Graduate with a strong business and strategic acumen.

• Equivalent experience of working in a similar environment

• Minimum 12 years developing and delivering results for recruitment program with relevant 5 years of experience

• Sound understanding of talent sourcing techniques and knowledge of technology (Boolean search logic, LinkedIn Recruiter, EightFold, and candidate relationship management systems).

• Proficient in Microsoft office applications

• Ability to work independently and attention to detail

• Experience in prioritization skills with Excellent written and verbal communication skills

• Collaborative and work through displaying strong project management skills

• Excellent Interpersonal skills

• The ideal candidate will be a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance.

• The individual must be a culturally-aware strong communicator who can effectively multi-task and prioritize as business needs evolve.

• Ability to work well under pressure, adapt to changing circumstances, make decisions quickly and juggle multiple priorities simultaneously

• High level of integrity required

• Capable of high levels of output with an optimistic Growth Mindset attitude

• Strong relationship building skills with proven ability to influence without authority across peers and superiors and drive projects with little direction

Job: Human Resources

Primary Location: India-Haryana-Gurgaon

Schedule Full-time

Req ID: 22021581