American Express Hiring for Mgr-Risk Management at Haryana, India Full Time

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The purpose of the Int’l Media and GABM Analytics team is to scale up demand generation activities for Amex products & services powered by actionable insights and deep analysis.

Functional Description

This position is in the CFR Global Decision Science – Customer Marketing Decision Sccience & Enterprise Personalization team. This team mainly supports the Global marketing, channel & product organizations. The role will focus on coming up with cutting-edge decision science solutions to help solve for customer marketing offer targeting & personalization needs.

Purpose of the Role

Leading a team of highly motivated individuals engaged in development, deployment, and validation of predictive model(s) and supporting use of models in economic logic to enable profitable decisions across customer marketing lifecycle.

Responsibilities

• Analyze large amounts of data to derive business insights and create innovative solutions

• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant

• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

• The role requires exhibiting a high level of expertise in guiding the data strategy through statistical analysis, decision support logic and data techniques. This is an exciting opportunity for someone to step into a very challenging role. He / She will drive improvements in generating data driven actionable strategies to enable business growth initiatives.

• The individual is expected lead a team of 3-4 highly motivated colleagues and partner with business partners across BUs and locations

Critical Factors to Success

Business Outcomes:

• Drive billing, revenue growth and profitability through advanced analytical techniques

• Maximize business returns by institutionalizing efficient and accurate models/analytics

• Innovate Modeling and feature engineering techniques

• Ensure Modeling Accuracy and enhance modeling efficiency in existing processes using Machine Learning

Leadership Outcomes:

• Puts enterprise thinking first, connect the role’s agenda to enterprise priorities and balances the needs of customers, partners, colleagues & shareholders.

• Leads with an external perspective, challenge status quo and bring continuous innovation to our existing offerings

• Demonstrate learning agility, make decisions quickly and with the highest level of integrity.

Qualifications

Past Experience

• 3-6 years of experience in Analytics, Data Science, Machine Learning or related fields

Academic Background

• Engg, MBA, Master’s Degree in Economics, Statistics or related fields From Top Tier Institutes

Critical Factors to Success:

• Ability & Motivation to learn new technical skillset

• Structured Thinking

• Communication and Presentation Skills

Functional Skills / Technical Skills

• Proficiency & experience in econometric, statistical, analytical and ML techniques

• Proficiency in ML languages (Python; Hive) and SAS/SQL

• Ability to drive project deliverables to achieve business results

• Ability to work effectively in a team environment

• Strong communication and interpersonal skills

• Ability to learn quickly and work independently with complex, unstructured initiatives

Behavioural areas

• Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

• Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

• Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Risk

Primary Location: India-Haryana-Gurgaon

Schedule Full-time

Req ID: 21025618