American Express Hiring for Senior Analyst at Haryana, India Full Time

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

Accertify is the trusted partner to the world’s leading e-Commerce brands. We help our clients grow revenue and protect against loss with industry-leading fraud prevention and digital identity offerings. When you join Accertify, you become part of the digital solution to enable legitimate e-Commerce, delivering peace of mind to merchants and their customers across the globe. #TeamAccertify provides a solution merchants trust, and a career you can trust.

Accertify is a wholly owned subsidiary of American Express–which means our team has access to the amazing perks and benefits offered by our parent company. We are proud to be #TeamAmex and #TeamAccertify.

Accertify is growing and we are looking to add Fraud Analyst to our global fraud-fighting team.

Essential Duties and Responsibilities:

• Performs manual review of queued transactions to determine the likelihood of fraud

• Prioritizes work to meet and exceed deadlines

• Independently resolves problems that require in-depth investigation and/or research

• Constantly communicates fraud trends and shares best practices with peers and leaders

• Maintains professional persistence when reviewing transactions or speaking with customers

• Develops Client specific expertise to further support a model-first vision

• Utilizes fraud platform features to build upon initial familiarity with Client risk profiles

• Works well with a team of industry experts to monitor real-time fraud decisioning software

• Thoroughly researches transaction risk utilizing both new and existing tools

• Reports platform issues as they arise and proactively identifies potential impacts to Clients

• Maintains adherence to regulatory, operational, and compliance standards

• Proactively demonstrates a willingness to learn both fraud and chargebacks processes with an ability to become cross-leveraged across both teams

Experience and Qualifications:

• Bachelor’s degree required, preferred focus on Commerce, Finance, or similar

• Strong desire to build a career in the fraud industry

• Previous e-commerce fraud prevention, investigation, or similar experience preferred

• Fine-tuned organizational, analytical, and critical thinking skills

• Proven ability to pay attention to detail

• Displays confidence in making decisions independently with exceptional problem-solving skills

• Must be able to work in a fast-paced, ever-changing environment

• Strong internet research skills with the ability to navigate multiple systems at once

• Demonstrated experience and/or strong working knowledge of Microsoft Office Suite

Additional Requirements

• Must be able to work all shifts, including non-business hours, overnights, weekends, and holidays

Qualifications

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Operations

Primary Location: India-Haryana-Gurgaon

Schedule Full-time

Req ID: 23010461