American Express Hiring for Service Assurance Engineer I at Karnataka, India Full Time

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

Key Responsibilities of this role include work involving product development, automation, operational readiness, and production support.

Focus:

• Provide technical expertise, education, and tooling to ensure the highest level of reliability and availability for critical applications.

• Provide consultation and strategic recommendations by quickly assessing and remediating complex availability issues.

• Responsible for driving automation, efficiencies to increase quality, availability and security.

• Technical individual contributor integrated with technology and business partners to ensure efficiencies in growing quality, availability and security to technical platforms. Works individually and with teams to drive reliability goals and objectives across platforms.

Experience:

• Bachelor’s Degree in related field preferred; Relevant industry experience can substitute

• 8 years of engineering and/or architecture experience in a complex environment, such as: large scale web infrastructure or development team

• Experience supporting a 24/7 enterprise environment with on-call responsibilities for production support

• Experience in a broad range of software development and operations technologies such as Infrastructure, virtualization, load balancing, containers,

• JVM’s, web servers, application debugging, queueing technologies, caching technologies, databases (RDBMS and NoSQL), routing and switching, etc.

• Experience in high transaction volume OLTP sites or the Financial Services industry is preferred

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Technology

Primary Location: India-Karnataka-Bengaluru Urban

Schedule Full-time

Req ID: 25003521