Amex Hiring for Legal Operations Specialist at Gurgaon Full Time

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:

• Providing rich work experiences and opportunities for professional development
• Recognizing and rewarding those who drive and deliver results
• Respecting and valuing diversity, integrity, and personal accountability

Role & Responsibilities:

• As part of the Global Litigation and Investigations Team, the Legal Order Processing Operations Specialist will provide dedicated operations support to the Global Legal Order Processing Unit Center of Excellence based in the US

Duties may include the following:

• Open legal matters in case management system and route to correct workstream.
• Assess the validity of the legal request in accordance with Amex procedures.
• Prepare correspondence to an issuer of a legal request.
• Evaluate legal requests, research accounts, and identify documents responsive to legal requests.
• Retrieve documents and prepare fulfillment packages in accordance with applicable laws and Amex procedures.
• Comply in all aspects with US and other applicable country laws and Amex procedures.
• Perform other work-related duties as required

Preferred:

• Articulate and fluent verbal and written English.
• Sense of urgency, ability to discern critical matters and to meet deadlines.
• Strong computer skills with proficiency in MS Office Suite (Power Point, Word, Advanced Excel skills a plus)
• Able to work independently and a team player.
• Strong written and oral communication skills.
• Meticulous attention to detail, able to analyze and problem solve.
• Able to quickly train on, navigate, and extract information from a variety of databases and information platforms.
• Able to work productively in a fast-paced environment with shifting priorities.
• Excellent organization and time management skills.
• Able to maintain confidentiality of sensitive information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.