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Private Jobs / Private Sector
AMP Auto Motive Power Hiring for IT Support Specialist at Bengaluru, Karnataka Full Time
Full Job Description
We are looking for an IT Support Specialist
Roles & Responsibilities:
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals
Skills Requirements
BSc in Computer Science or relevant field.
2+Years Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
Customer-oriented attitude
Experience with PowerShell, Git, and different scripting languages.
Please find the company link below for your reference:
AMP | Auto Motive Power, Inc. – empowering mobility
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