To provide a professional high quality service to ANZ internal and external customers by filtering of inward/outward SWIFT messages to and from ANZ, and customer account data through the Compliance Manager, which searches for sanctioned names and countries.
What will your day look like
As a Sanctions Operations Officer, you will
Support management and business decisions relevant to cost
Provides a high level of customer service by completing work in an accurate and timely manner.
Ensure Service Level Agreements are consistently met.
Support Continuous Improvement gains
Review and assess alerts and cases generated
Provide justification on decision and outcome of investigation
Meet or exceed Service Level Agreement
Ensure process and procedures are followed throughout the investigation
Sharing knowledge of ANZ products/ policies/ procedures with team members.
Proactively identify competencies for development and work with line manager to improve performance
Ensure compliance to Risk Accreditation Framework (RAF).
What will you bring?
We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
But back to some of the skills –
Concern for quality and standards – ensures accuracy of own work
Strong attention to detail
Knowledge & application of ANZ procedures and policies – knows the basics
Ability to react positively to changing circumstances and pressure situations
Succeeding through Collaboration – cooperates with others
Oral and written communication skills – able to explain basic facts and interact in range of circumstances
So, why join us?
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We’re just as focused on seeing our people thrive as well as our customers. We’ll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!
We want to make sure everyone has an inclusive and supportive experience throughout our recruitment process and when joining ANZ. If you are a candidate with a disability, and require adjustments to our recruitment process or the role itself let us know how we can provide you with additional support.
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Job Posting End Date
02/06/2022, 11.59pm, (IST)
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