Full Job Description
Appfire is an enterprise collaboration software company that enables teams to plan and deliver their best work. Since launching in 2005 as one of the original Atlassian ecosystem partners, Appfire has built a portfolio of top-selling apps for more than 30,000 customers — including 55% of Fortune 500 companies. As a product-led company, Appfire identifies gaps in industries serving developers and client support teams and then builds solutions that drive productivity and efficiency.
Appfire continues to grow exponentially, with teams spanning 20+ countries. We are financially strong, continuously meeting or exceeding revenue targets, and we invest heavily in strengthening the foundation of our organization. Being philanthropic is integral to operating our business, so we donate 1% of employee time, product, profit, and equity as part of our Pledge 1% commitment.
Come join our team!
JOB PURPOSE AND OVERVIEW
We are looking for a full-time and highly self-motivated professional to join our team as a Senior System Administrator. In this critical role, you will work within a corporate team that builds, supports, and extends our company’s infrastructure, allowing you ample opportunity to gain valuable insight into the company as a whole, broaden your skills, and grow your career. The infrastructure you will support includes servers, networks, systems installed on physical servers, and virtual/cloud systems.
Working closely with our IT Infrastructure Architect and Information Security team, you will use your deep technical expertise in Linux, TCP/IP networking, storage, virtualization, and cloud to evaluate, support, deploy, and administer the tools and automation that will improve our efficiency, security, and scalability.
You will work with a wide variety of technologies, including Amazon Web Services (AWS), Ansible, Chef, DigitalOcean, CI/CD, BetterCloud, Google Workspace, OneTrust, and more.
WHAT YOU WILL DO
4+ years of experience working as a Systems Administrator in a Linux environment.
2+ years of experience with cloud, containerization, and virtualization technologies such as AWS, Azure, Google Cloud, and Docker.Solid knowledge of network design, configuration, and support firewalls.Experience monitoring and managing applications and scripts, using tools such as Chef, Puppet, and Ansible.Solid knowledge of information security issues and best practices.Solid knowledge of Shell Scripting (Korn Shell, Bourne Shell, Bash, sed, and awk) or similar.Experience in Atlassian suite administration (Jira, Confluence, Bamboo).
Role and Responsibilities :·
Monitor systems to ensure reliability by reviewing error logs, conducting regular tests of system speed and reliability, and following up on any issues reported
Establish procedures and controls to enforce security and asset management, including firewalls, permissioning, user management, and more.Use and develop Ansible, Chef, and shell scripts to help manage supported systems.Participate in the evaluation, selection, and deployment of new corporate tools.Monitor and tune systems to achieve optimum performance levels.Maintain up-to-date knowledge with respect to state-of-the-art technology, equipment, and systems.Maintain availability via email, telephone, or any device that may be assigned in order to provide timely on-call support for system alerts and escalated off-hours issues.Ensure that all platform documentation is well managed and regularly updated to reflect the changes deployed.Soft Skills:· Excellent written and verbal communication skills in English.B.E/B.Tech in EE, EECS, CS, MIS, or a comparable discipline.Excellent interpersonal skills.Strong debugging and troubleshooting skills to identify and quickly resolve/mitigate issues using a variety of processes and tools.Ability to work independently with minimal guidance, and effectively make judgments in prioritising and time allocation in a fast-paced environment.Ability to exchange information with technical and non-technical individuals in a clear and concise manner.
Other Useful Knowledge:
AWS Certified SysOps Administrator – Associate or AWS Certified Solutions Architect – Associate certification.Red Hat Certified Engineer (RHCE) certification.VMware Certified Professional 6 – Datacenter Virtualisation (VCP6-DCV) certification.Experience in working with the ISO 27001 and ISO 27701 standards.
WHAT WE OFFER
Every Appfire employee is eligible for company equity
Remote Work – flexibility to work from home or from our offices + remote working allowance up to INR 12,000 per annum (paid monthly)
Unlimited paid sick leave in the event of an employee’s own illness or injury
Generous vacation policy
Group Medical Insurance – Coverage of INR 5,00,000 per annum for a family including dependents parents with no additional cost
Crèche benefit
Training and development – access to a comprehensive library of training videos
#LI-Remote
Req ID: 340
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