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Private Jobs / Private Sector
Appitsimple Infotek Pvt Ltd Hiring for Customer Support Executive at Ahmedabad Full Time
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Experience- 0.6 – 2 years
Location – Ahmedabad, Gujarat
Job Description for Customer Support Executive: –
1)Work on chats and Tickets
2)Maintain a mean response time of less than 1 minute since it is live chat support
3)Chat Quality score should not be less than 4/5
4)Close maximum support tickets in a month
5)Resolve queries with utmost efficiency to facilitate customer retention.
Requirements
1)Experience in Tech Support
2)Experience with troubleshooting
3)Hands-on knowledge in providing support for any kind of application software
Job Types: Full-time, Regular / Permanent
Pay: ₹25,000.00 – ₹30,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Evening shift
- Flexible shift
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
Speak with the employer
+91 9354332674