APRECIA PHARMACEUTICALS PRIVATE LIMITED Hiring for CUSTOMER CARE EXCUTIVE at Unnao Full Time

Responsibilites: Customer Care II Problem Solving * Managing incoming calls and customer service inquiries * Provide information about products and services, take/cancel orders, and record details of complaints * Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken * Follow up to ensure that appropriate actions are taken on customer requests * Refer unresolved customer grievances or special requests to designated departments for further investigation
WORK FROM HOME // FRSHER // MALE // female//

Job Types: Freelance, Contractual / Temporary, Full-time, Part-time, Regular / Permanent
Contract length: 24 months
Part-time hours: 20 per week

Salary: ₹15,393.74 – ₹28,237.80 per month

Schedule:

• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift

Ability to commute/relocate:

• Unnao, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)