Full Job Description
Promptly handle assigned issues and tasks through internal systems.To ensure excellent customer service and teamwork practices at all times.Perform basic office support functions when not supporting the team.Carry out ad-hoc daily and weekly tasks as assigned by Head of Corporate Services in support of departmental operations and objectives.Act as the local IT Systems Officer, providing support and first-line response to general IT inquiries from users;undertaking regular preventive maintenance to official equipment;undertaking regular and ad hoc approved upgrades to the system;ensuring all security procedures are complied with;undertaking effective fault management;reviewing, procuring, and installing approved hardware;portable equipment support (e.g. PDAs, Tablets, Laptops, Mobile phones);moving existing operating hardware and reinstalling it at different locations (when approved/required);management of all local software licenses in compliance with legal and commercial requirements (where appropriate);co-ordinating the work of the different available systems Super Users (where appropriate/required);providing administrative tasks including keeping the hardware/software inventory up-to-date and relevant documentation records;Management of IT office suppliers (including stock levels and purchasing) guided by the procurement team in Delhi NCR;Providing other ad-hoc administrative tasks when required.Regularly test the Crisis equipment including satellite phones and grab bags;Help Maintain business Continuity Plan including the relevant equipment, carrying out periodic tests of the PlanThe IT Support Officer’s position and balance of responsibilities are likely to change, particularly during the first six months to one yearJob Types: Full-time, Regular / Permanent, Contractual / TemporaryPay: ₹18,000.00 – ₹25,000.00 per monthSchedule:Day shiftFlexible shiftCOVID-19 considerations:All employees are required to wear a mask. common surfaces are sanitized regularly.Experience:total work: 2 years (Preferred)
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