What you will do
– Maintain customer focus at all times and respond to customer enquiries over e-mail,
and Call using Best Practice guidelines
– Ensure all customers’ queries are investigated and resolved, escalating issues if
appropriate, to the Team Leads
– Take ownership of queries and proactively follow through to resolution
– Maintain knowledge of all Existing and Upcoming launches
Who you are
– At least 6 months experience in an outbound process, preferably in an International call
centre
– Should Possess good communication skills, both oral and written
– Must be willing to work in Night Shifts as per business requirement for US Time Zone.
– Candidates should be ready to work 6 days/week with rotational Week Offs
Job Type: Full-time
Salary: ₹20,000.00 – ₹35,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
Speak with the employer
+91 7019203494
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