Atidiv Hiring for Customer Experience -Technical Support at Pune Full Time

* Customer support via – Voice & Email.

* Providing Technical Support to the customers like Android and IOS support.

* Maintaining a positive, empathetic and professional attitude toward customers at all times.

* Responding promptly to customer inquiries.

* Communicating with customers through various channels.

* Acknowledging and resolving customer complaints.

* Knowing our products inside and out so that you can answer questions.

* Processing orders and requests.

* Keeping records of customer interactions, transactions, comments and complaints.

* Communicating and coordinating with colleagues as necessary.

* Ensure customer satisfaction and provide professional customer support.

Qualification:

* Graduate/ Undergraduate

Perks and Benefits:

* Permanent WFH

* Process Incentives

* Internet Reimbursement

Shift Allowance :

*Evening / Night Shifts

Please fill the form for application : https://forms.gle/FVgztcwZPtCXJnEN9

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹30,000.00 per month

Benefits:

• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Day range:

• Monday to Friday
• Weekend availability

Shift:

• Rotational shift
• US shift

Education:

• Bachelor’s (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Speak with the employer
+91 8983938494
Expected Start Date: 06/02/2023