B.U. Bhandari Motors Pvt. Ltd Hiring for Telemarketing Sales at Pune, Maharashtra Full Time

Job Role- Tele-marketing Executive

Job Location- Baner

Qualification

o Basics: Graduate. Only Female candidate

o Experience (type of): 1-2 years experience as front office executive or telemarketing executive

o Specialized Knowledge: Communication skills, Fluency in English, basic telephone etiquettes, team player, ability to work in dynamic situation, sensitive to customer needs, customer centric attitude, ability to grasp basic product knowledge and capable to address basic queries about the product / scheme / activities.

Job Designation/Field of Work:

1 Lead management & tele-out

 Collect database* of suspects / prospects from marketing manager/sales manager

 Contact suspects/prospects to check the buying intentions

 Provide basic information about products and services offered by Mercedes-Benz dealer in their respective area

 List the details of all the prospects who intent to buy Mercedes-Benz products or services

 Fix appointments with prospects for sales consultants to make personal visits and / or deliver test drives

 Prepare daily, weekly and monthly report of all tele-outs and report the same to marketing manager/sales manager

 Tele-calling for inviting customers and / or prospects for customer engagement events

 Tele-calling for specific marketing programs running concurrently

 Customer Data Verification calling (once every six months)

 At least 60-80 tele-out/day to be done *Database > web enquiries, database collected from clubs, competition, local RTO, finance companies ,road shows, events etc

2 Tele-in (In case of dedicated contact number provided for customers in all advertisements for enquiries)

 Attend to all tele-in enquiries and collect the enquiry details like prospect name, contact number, product interested in etc

 Provide basic information about products and services offered by Mercedes-Benz dealer in their respective area

 Share the enquiries to respective sales executives with the consent of sales manager to further followup with prospects

 Prepare daily, weekly and monthly tele-in report and share the same with management

3 Database cleaning and updating in e-dealer

 Update the e-dealer with all new leads and update the status of all open prospects (access till LMS only)

 Follow-up with the prospects and clarify whether he/she is interested in Mercedes-Benz

 Update the contacts of all existing customers once in every six months. Share the updated contacts with data entry operator to update the contacts in e-dealer

4 E- Dealer entry

 Act as back-up support for all e-dealer entry activities in case of excess load or in case e-dealer executive is absent

Interested candidates can share resumes by Indeed or can Whatsapp on- 9325470250.

Contact Person- Simran-HR

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

COVID-19 considerations:
Vaccination is must.

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 9325470250