Barclays Hiring for Operations PMO Support at Pune, Maharashtra Full Time

About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs

Hybrid Working

BUK & BX – All locations

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs

Introduction:
As an Operations PMO Support, you will be responsible for supporting and driving the the day to day operational aspects of the department. You will use the various data to drive meaningful insights and analytics to drive customer centric business outcomes. Role is key to ensuring service delivery to the business, performance assurance, performanve management, performance improvement and analysis. This role will act a big enabler in driving the overall strategy and objectives of the department by working closely with other functional groups and stakeholders throughout the organization.

What will you be doing?

• Manage the day-to-day operational performance of the team for all processes engaging at an appropriate level and using relevant methods of communication.
• Work closely with key stakeholders to drive data consolidation, process improvements
• Own and drive wide array of operational task like adhoc reporting, Mandatory training reporting, HWOW reporting etc.
• Own production of MOR/QBR decks, manage the actions arising from LT meetings.
• Plan offsites, team dinners, team engagement events like townhall and other colleague initiative events.
• Ensure efficient and effective workflows and processes are in place, work with the team to identify and deliver process improvements.
• Ability to understand complex issues and resolve efficiently
• Provide input and assist with preparation and running of team meetings
• Undertake periodic reviews of MI to ensure fit for purpose and develop appropriate solutions
• Partnership with Operational business areas for better collaboration.
• Full ownership of Diary and Calendar management of MD/D.

What we’re looking for:
Personal attributes essential to performing role including competencies, expertise, knowledge, and experience.

Skills that will help you in the role:

• Skills to effectively influence, communicate with, and manage stakeholders at all levels, taking account of their levels of influence and interest.
• Ability to quickly pivot and revise strategies to align with changing business strategies.
• The drive and persistence to remain central to the delivery of business outcomes, from start to finish.
• Skills to analyze data to identify specific trends and insights and effectively interpret to communicate with key stakeholders.
• Very Strong knowledge on MS Excel (Advanced Pivots, Conditional Formatting, Vlookup, data validation etc.)
• Strong sense of ownership and accountability
• Ability to work independently and maintain hard deadlines without direct oversight and supervision
• Demonstrated ability to build strong relationships with senior internal stakeholders
• Strong time management skills with the ability to multi-task and prioritize work in a dynamic work environment.
• Bachelor’s degree and/ or equivalent work experience
• 10+ years of experience in working varied stakeholders and business accounts
• Strong analysis and problem solving skills with a high attention to detail.
• Knowledge on Data analytics and visualization tools like, Python, Tableau etc.
• Strong with MS Office Suite, primarily on Excel & Power Point.
• Comprehensive knowledge continuous improvement concepts, procedures, processes, best practices, and industry trends

Where will you be working?

Pune

Be More at Barclays

At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.

Integrity

We operate with honesty, transparency, and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise, and resources to make a positive difference.

Stewardship

We prize sustainability and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

#Change Delivery and Service Management