BlackBox Hiring for Sr/Associate – HRSS at Bangalore, India Full Time

Essential Functions:

 Performs transactions related to one or more HR specialties with a high degree of accuracy and strict adherence to written procedures, such as data updates or employee assignment changes.

 Responds to incoming correspondence from employees or managers for HR related inquiries. References company policies and procedures to ensure accuracy of response and to offer all available information. Determines and addresses any unstated needs. Recognizes when escalation of a situation is necessary.

 Maintains knowledge of organizational and departmental policies and procedures. Provides consultation related to HR operations and policy to employees.

 Portrays a positive, professional, customer and delivery orientated image of the company. Seeks to drive results and beneficial outcomes for the HR team and customer.

 Collaborates effectively with others in order to execute tasks and fulfil key deliverables within the HR team in order to develop credibility. Integrates efficiently with team members, seeking input/assistance as needed.

 Work with managers around tier 1 employee relations issues.

 Adhere to standard operating procedures while periodically auditing work to ensure accuracy..

 Additional duties as assigned

Education Requirements:

·Bachelor’s degree in Human Resources, Business or related field required.

Experience Requirements:

 Minimum 5 years’ experience in Human Resources internal customer service and data entry strongly preferred.

 Prior data entry experience in an HCM platform required; experience with ADP, Oracle and People Soft strongly preferred.

 Must be proficient with Microsoft Office applications (Word, Excel, PowerPoint).

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